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OHQ's documents are enough evidence of a charge that is payable unless they are shown to be wrong. Consumer will certainly use its sensible endeavours to notify OHQ of any type of billing dispute within fourteen (14) days of receipt of a billing, complying with the process described in Section 15. If Client conflicts an invoice, the billing needs to remain to be paid on time however OHQ will credit or refund Consumer if it is later on reasonably identified by OHQ or pursuant to the disagreement resolution procedure outlined in Section 15 that the billing was inaccurate and the Client is qualified to a credit scores or reimbursement.

Such modifications may consist of, without constraint, adjustments to the amounts of the Membership Costs or Usage Fees for OHQ Paid Services, changes to the usage allocations included in the Rates Strategies, and discontinuation of Prices Strategies. (a) Each such modification will certainly work after practical breakthrough written notification is provided to Client (for instance, by being uploaded to the OHQ Site), other than that any type of such revision that affects a Selected Paid Service will use to Customer starting at the start of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ gives notification of such revision to Consumer according to Area 16.8.

If Customer does not terminate its use any afflicted Selected Paid Service prior to the efficient date of such modification, Client will certainly be considered to have agreed to such alteration with regard to such Selected Paid Solution. (b) If a Rates Strategy selected by Client is discontinued, OHQ will certainly offer Client with practical advance notification of no much less than thirty (30) days and Consumer will certainly be given the choice of selecting a new Pricing Strategy from then-current prices strategies used by OHQ.

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For avoidance of doubt, this paragraph does not relate to changes to the Rate Checklist, which are resolved in Section 7 (live in receptionist).1. Client represents that all information provided by Customer and its callers to OHQ (consisting of, without constraint, all call information and info regarding Client's Bank card) is accurate, up-to-date and complete at the time it is supplied to OHQ

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Customer needs to at all times adhere to all regulations, guidelines, criteria and codes appropriate in connection with its usage of OHQ Offerings and the Customer's supply of its services and product to its customers. Customer will certainly not make use of any type of OHQ Offerings to take part in, or to encourage or assist others to participate in, any kind of prohibited or deceptive activities.

If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Consumer will certainly sustain the applicable Membership Charge for the new Paid Solution Term (the ""). The effective date of such termination will be either (i) the Requested Discontinuation Day, or must Consumer not specify a Requested Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Client ends according to this Section 10.1(b): (i). The Subscription Charges that have been pre-paid will certainly be preserved and the OHQ Offerings available to Consumer till the last day of the Last Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the unused equilibrium of the Prepaid Use Debt will certainly be retained by OHQ for future use by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Solution, OHQ will not be responsible in any type of way for addressing phone calls, taking or delivering messages, or executing any type of various other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might end Customer's Account and Customer's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Providers, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ may need that Customer pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in refining the reinstatement) Details accumulated by OHQ from Client and its callers may be utilized, disclosed and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Web Site ("") and as may be changed every so often.

The Controller hereby assigns the Processor relative to processing tasks embarked on in the course of the stipulation of receptionist solutions. OHQ and Customer recognize and concur that the Cpu undergoes the adhering to commitments: The Cpu will adhere to the relevant Data Defense Rules and should: (a) only act on the created instructions of the Controller and guarantee those acting under their authority do the same; (b) make certain that individuals refining the information go through a task of confidence; (c) use its finest endeavours to guard and secure all individual information from unsanctioned or illegal handling, including (however not limited to) unintentional loss, damage or damages; (d) ensure that all handling meets the requirements of the GDPR and relevant Information Protection Regulation; (e) guarantee that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior approval of the Controller; inform the Controller of any kind of desired changes worrying Sub-Processors; they carry out a written agreement consisting of the same data defense commitments as laid out in these Terms; recognize that any type of failure on the part of the Sub-processor to adhere to the Data Security Laws, the Processor remains totally accountable to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in giving subject accessibility and allowing information topics to exercise their rights under the Data Protection Rules.

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The Controller shall perform appropriate and suitable onboarding and due diligence checks for all Cpus, with a complete analysis of the obligatory Data Defense Law needs. The Controller shall validate that the Cpu has ample and documented processes for data violations, information retention and information transfers in position. The Controller shall get evidence from the Processor as to the: (a) verification and reliability of the staff members made use of by the Processor; (b) any certifications, accreditations and policies as referred to in the onboarding procedure; (c) technical and functional actions utilized in safeguarding the Personal Information; and (d) procedures in position for enabling data based on exercise their legal rights, consisting of (yet not restricted to), subject access requests, erasure & correction treatments and limitation of processing actions.