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What Are The Best Performing Virtual Assistant Receptionist

Published Jun 27, 24
6 min read


Our solutions can be personalized to match high-volume, high-complexity company function requirements and we can also develop bespoke remedies. We're all set to answer your phone FREE for 7 days.

A lot of firms need their phone calls to be addressed only when they are unable to take the telephone call themselves. If you tip out of the office for an hour or your in-house receptionist goes to lunch, is on leave or is busy on one more phone call and you have several phone calls coming in at the one time.

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In such instances our receptionists will after that address the phone as if we were in your office. You're always in control and can loosen up knowing you will certainly never miss another vital phone call once more!.

I've collaborated with OfficeHQ for years over a number of various businesses. After having troubles formerly with one more provider (who were missing out on calls cardinal wrong), it's been so excellent to be able to count on prompt, professional call answering. Integrity is 100%. I have actually been using OfficeHQ for over 2 years.

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My medical method has grown really fast and recently they have actually had the ability to action in and conserve the day when other personnel were ill with Covid. For the level of service they give, they can never be the cheapest available. Their customer care is impressive and they clearly satisfaction themselves on this.

Running a dynamic legislation practice, there are a great deal of moving components I need to fret about. Many thanks to the unwavering professionalism of OfficeHQ, function solutions isn't among them. Over the one decade I have actually been with OfficeHQ they have actually supplied nothing yet the very best solution I can expect.

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The solution was very easy to set up and costs a portion of what it would to employ a receptionist. We have actually been with OfficeHQ for a variety of years currently and could not be better with the service we obtain - virtual receptionist per call. Reception is handled nicely and expertly and we understand our customers remain in good hands

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My customers and possible customers have just ever commented positively on the solution; I do not believe anyone has know it's not my own reception. They are also proficient at stopping telemarketers. For the core objective of answering calls expertly, providing an excellent very first impact and properly taking messages, 5 stars.

Phone is never ever left ringing or entering a queue. Is always responded to by personnel. We have actually been using OfficeHQ for over 8 years currently. The quantity of time and cash we have actually conserved has been outstanding. Every single time I consider just how much it would certainly cost to hire an assistant complete time, I recognize specifically how much in front I am.

This implies just relevant calls get with to me, so I do not obtain disrupted when I'm best in the middle of something! We have located using OfficeHQ's remote receptionist service very advantageous to our firm. It has liberated our team to respond to customers on our terms, minimising distractions throughout the functioning day and allowing effective and concise interactions.

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I was stressed about not being in control of our own calls, yet I have actually been confirmed wrong and the service has exceeded my assumptions. I would certainly suggest OfficeHQ to any person thinking about digital solutions. Fantastic firm and extremely respectful. They have actually made service life so a lot simpler to run.

Highly suggest (best virtual receptionist for law firms). We have actually used this solution for over 2 years I would extremely recommend OfficeHQ to anyone! Particularly tradies and launch. Customers like it when their phone calls are answered, and OfficeHQ has actually responded to each and every single one for us. OfficeHQ gives us the assurance that no phone call will certainly be unanswered, which is extremely crucial for a service-based organization.

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Furthermore, having access to our very own OfficeHQ portal makes handling our account very easy. I have been utilizing OfficeHQ for 16 years. The very best thing I have done for my company. Now possible customers are addressed on time and in the most expert method. It is crucial that my clients can always have their calls answered swiftly in an expert way which produces an excellent first impact.

We utilize this service as a little company owner for when we are away or overseas. We have actually been using OfficeHQ's online phone answering solutions for the ideal component of a years and it's been an ideal way to guarantee new customer queries are never ever missed out on, as well as efficiently dealing with queries from jobseekers.

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We never ever miss out on a company opportunity however don't have function staffing concerns to deal with. I can't inform you just how wonderful it's been to function with OfficeHQ.

The group has called to make clear and enhance our procedures to guarantee the ideal possible experience for our customers. OfficeHQ were always specialist and simply nicest people on the other end of the line!

We needed an option where our call are constantly addressed promptly and OfficeHQ have actually been assisting us with these for over 5 years now. Really pleased with the solution thus far. The even worse thing for a customer is to call a company and there is no solution or the call mosts likely to voicemail.

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As organizations we work so difficult to advertise our services and we need to be there for the client when they decide to reach out. We are typically on the phone already with various other customers or active with other job, so having the phone calls addressed by somebody else helps us handle points.

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This allows the personnel to prioritise their time so that when they are returning the telephone call they can devote their complete attention to this specific customer. We prepare to stay with OfficeHQ, are happy for their services and would recommend. We utilize OfficeHQ for our small company, our after-hours telephone calls get sent to their function team and it has been nothing but an enjoyment working with their function crew.

We always get an e-mail with the message within minutes of them taking the call. OfficeHQ have addressed our calls for a few years, could not be better with their professionalism and reliability and level of service.